Line illustration of an on-demand van, a dispatcher and a passenger
European software vendor

Your Micro Transit platform

White-label booking and dispatch for agencies and operators. Used in European operations, offered to buyers in the United States, Australia and New Zealand.

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ISO 27001 certified ISO 9001 certified ISO 14001 certified TISAX Level 2 ISO/IEC 27017 ISO/IEC 27018 European software vendor White-label booking and apps ISO 27001 certified ISO 9001 certified ISO 14001 certified TISAX Level 2 ISO/IEC 27017 ISO/IEC 27018 European software vendor White-label booking and apps
Platform modules

8+ modules.
One platform.

Booking, dispatch, driver tools and reporting in one tenant.
Your name and colours on the passenger surfaces. The vendor stays in the contract.

Mobile app

White-label booking app

Passengers book in a branded web and mobile flow. Origin, destination and pickup window land in the same trip object as a telephone booking.

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Passenger booking app illustration
Engine

Parametrisable dispatch core

The assignment engine proposes vehicles and shared rides from the rules you publish. Dispatchers keep a lock for exceptions.

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Dispatch engine illustration
Desktop

Dispatcher workspace

A live board of vehicles, trips and notes. Automatic assignment is the default. Manual override is always available.

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Dispatcher workspace illustration
Mobile app

Driver app with navigation

Drivers see the next stop, rider notes and boarding status. Turn-by-turn navigation can be enabled as an add-on.

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Driver app illustration
Tablet

In-vehicle tablet view

A larger stop list for bus and shuttle cabs. Next stop and passenger count stay readable while driving.

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Driver tablet illustration
Desktop

Call-centre workspace

Coordinators complete bookings for riders who will not use an app. The trip is the same object the driver sees.

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Call-centre booking illustration
Analytics

Analytics and reporting

Completed trips, vehicle hours, shared-ride rate and product splits export for finance and compliance teams.

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Reporting illustration
Desktop

Desktop booking

Staff capture a trip with a calendar and rider history instead of a chat thread or a clipboard.

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Desktop booking illustration

Surfaces for dispatchers and riders

Riders book on web, app or by telephone. Dispatchers create the same trip from a dedicated workspace when a call comes in. One tenant, several channels.

Dispatcher booking a trip beside a schematic map
Shared on-demand routes connecting local stops

Automated assignment with ride pooling

Compatible trips share a vehicle inside the wait and ride-time rules you publish. Dispatchers can isolate a medical or school trip when a contract requires it.

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Mobile apps for riders and drivers

Riders can self-serve on iOS and Android. Drivers receive the itinerary in a dedicated app, with navigation as an option. Telephone booking remains a first-class channel.

Explore the modules
Passenger and driver phones connected to a small van
On-demand van, stop and dispatcher connected on one platform
maas.maker platform

On-demand operations

Honest pickup windows

Routing and assignment work from published wait and ride-time limits, not from a taxi promise.

Stops you actually run

Import and maintain the stop set for the service product. Virtual stops and addresses can sit in the same tenant.

Complement, not a consumer marketplace

The software is built for public and contracted fleets. It does not take a ride-hail cut from the passenger.

Why operators choose it

Why maas.maker?

The same stack used in documented European operations, described here in the language of US, Australian and New Zealand buyers.

01

White Label

Passenger and driver surfaces carry your name and colours. The vendor remains visible in the contract and the legal pages.

Your brand
02

Ride Pooling

Compatible trips share a vehicle inside published windows. Empty miles stay visible so pooling decisions stay honest.

Assignment
03

Beside fixed route

An overlay can be dispatched as its own product beside scheduled buses. The software does not invent a grant programme.

04

Hosted under ISO controls

Development and hosting sit inside an ISO 27001 organisation. A processing agreement is written per customer. Certifications are not a substitute for local privacy law.

European vendor
05

Operations reporting

Trips, hours, shared-ride rate and product splits export for the questions a manager is actually asked.

Mon
Tue
Wed
Thu
Fri
Sat
Sun
06

Clear commercial path

Package rates are published, so monthly costs stay predictable. You can see the booking fee, the vehicle rate and the add-ons before a proposal confirms tax and contract currency.

Orientation pricing in USD
€
07

Continuous operations

Cloud infrastructure is operated for always-on booking and dispatch. Contractual uptime is confirmed in the proposal.

Always-on board
What you actually buy

Modules you can combine. One tenant.

Start with booking, dispatch and the driver app. Add passenger apps, pooling rules, feeds and exports when the service needs them.

A map of the product

Each module has its own page so a procurement can link a specific capability.

Service products, not one blob

Microtransit, paratransit, NEMT and shuttles can report separately.

Add what you need

Navigation, 24/7 support and extra languages are quoted add-ons, not hidden fees in the public calculator.

Explore the modules
Product development

The platform
keeps moving

Engineering, mathematics and design sit in one vendor organisation. Releases land on a cadence. Custom work is scoped, not promised as a surprise in the calculator.

20+ Releases a year
40+ Specialists
ISO 27001 organisation
Across devices

Works with the systems you already run

Dispatchers, drivers and riders work from desktop or mobile. Native apps cover iOS and Android. Desktop workspaces run in the browser.

Windows Windows
Apple macOS / iOS
Android Android
Linux Linux

The maas.maker driver app in the cab

Next stop, boarding action and optional navigation. Not a consumer super-app.

Driver app login and duty start Driver app stop list Driver app navigation Driver app boarding card Driver app settings
Service products

One platform, many operations

Public on-demand, eligibility-based demand response, medical trips, community fleets and closed shuttles share a tenant and keep separate rules.

Microtransit

General-public on-demand zones for agencies replacing thin fixed routes.

Shuttles

Hotel, workplace and campus runs with branded passenger booking.

Paratransit and NEMT

Eligibility notes, accessible vehicles and appointment-aware medical trips.

One platform connecting several service products One platform connecting several service products

First-mile links

Booked connections to rail, hospitals and regional hubs.

Student transport

Campus and school shuttles around bell times and late activities.

Community transport

Coordinator booking for known clients, mixed fleets and grant-ready counts.

Documented operations

The platform in service

Live references on this site are European. International pages describe product fit. They do not invent customers in the United States, Australia or New Zealand.

All case studies
Packages

Three packages, one aim

USD is the list-price base. Switch display currency on the pricing page. Estimates exclude tax. Final contract currency is confirmed in a proposal.

flexi.maas

Pay per booking, with a monthly minimum. Standard functions included.

US$ 0.82 /booking
  • US$ 0.82 per booking, excludes tax
  • Operating modes included
  • White-label desktop and booking app
  • Driver app for iOS and Android
  • Automatic assignment core
  • Ride pooling
  • Ticket and telephone support
  • Reports and statistics

Monthly minimum US$ 489. Limited to 500 stops per tenant. Pending commercial confirmation.

Open the calculator
scale.maas

Quoted for larger fleets, from 20 vehicles and/or 5,000 stops

Custom
  • Standard functions included
  • From 20 vehicles and/or 5,000 stops
  • Custom commercial terms
  • Named contact
  • 24/7 telephone and ticket support
  • Scoped function extensions
  • Driver navigation with live traffic
  • Electric-vehicle routing
  • SLA with response times
  • Documented change requests
Talk to us

Estimates are provided for orientation only. Exchange rates are reference values and may be updated periodically. Final pricing, taxes and the contractual currency will be confirmed in your individual proposal.

How a go-live works

Four steps to a working
microtransit
tenant

From the first conversation to the first operating week. We configure the tenant with you. We do not write your grant application.

Working demo and scoping

We look at the service type, fleet and booking channels. The demo is a configured walkthrough, not a marketing video only. Legal interpretation of ADA, Australian accessibility law or Total Mobility policy stays with your counsel.

Tenant configuration

Branding, stops, hours, vehicle classes and booking rules are set with you. Identity and payment connections are scoped against systems you already run.

Team training

Dispatchers learn the board, including overrides. Drivers learn the itinerary and boarding actions. Coordinators learn on-behalf booking.

Go-live support

The first operating weeks are coached. Exceptions are the real product. Reports start from completed, cancelled and missed trips.

Questions

Need detail on the
on-demand platform?

maas.maker is booking, dispatch and reporting software for demand-responsive fleets. It is not a consumer ride-hail brand and it does not operate vehicles.

Read the questions teams ask

Talk to the team

Tell us the service type, fleet size and whether you need a public zone, an eligibility-based product or a closed shuttle. We reply in English.

Klagenfurt office
Feldkirchner Strasse 140
9020 Klagenfurt, Austria
Graz office
Karmeliterplatz 4c
8010 Graz, Austria
Vienna office
Vorgartenstrasse 206B
1020 Vienna, Austria
Request a demo
Request a demo