Passenger app
Riders book, receive a pickup window and follow the vehicle. The app wears the operator brand. Telephone booking remains available.
How the platform is used
An app that is the only way to book will lock out the riders many community and paratransit services exist for. maas.maker treats the passenger app as one channel.
White-label colours, name and store listing belong to the operator. Trip status is a window plus progress, not a fake moving car on a dark map.
Accessibility of the app itself follows ordinary mobile practice. Vehicle accessibility is a fleet attribute, not an icon on a marketing screenshot.
Passenger app
Riders book, receive a pickup window and follow the vehicle. The app wears the operator brand. Telephone booking remains available.
Book and change
Riders request a trip, see the window, and can cancel within the published cut-off.
Account optional
Some services allow guest booking with a booking code. Others require a registered rider.
Operator brand
The home screen is yours. Vendor naming stays in the contract and legal pages.
Fallback to phone
The same trip can be created by a call centre if the rider cannot complete the app flow.
How the platform is used
An app that is the only way to book will lock out the riders many community and paratransit services exist for. maas.maker treats the passenger app as one channel.
White-label colours, name and store listing belong to the operator. Trip status is a window plus progress, not a fake moving car on a dark map.
Request a demoHow a tenant goes live
Scope
We walk through service type, fleet, booking channels and the reports you already have to file.
Configure
Branding, stops, hours, vehicle classes and assignment rules land in one tenant.
Train
Dispatchers, drivers and coordinators practise on the live board before opening hours.
Go live
The first operating weeks are coached. Exceptions, not the happy path, are the real product.
Modules you can combine. One tenant.
Start with booking, dispatch and the driver app. Add passenger apps, pooling rules, feeds and exports when the service needs them.
Explore the modulesA configured walkthrough, not a marketing video only. We look at your service type and fleet.
Questions teams ask
White-label software for booking, dispatching and reporting demand-responsive transport. It is not a consumer ride-hail brand.
No. Customers run the service with their own fleet or contracted carriers.
USD is the list-price base. You can switch the calculator to Australian dollars, New Zealand dollars or euro. Final contract currency is confirmed in a proposal.
Yes. Book a conversation and we walk through a configured tenant for your service type.
Plan a working demo
Share fleet size, service type and the outcome you need. We reply with a working demo path, not a generic brochure.