Booking platform
Every request, whether typed by a rider or taken by a coordinator, becomes the same trip. Rules for zones, eligibility and notice periods live here.
How the platform is used
Booking is where published policy becomes a trip. If the website, the app and the phone desk create different records, dispatch spends the morning reconciling them.
maas.maker uses one trip object. A coordinator can complete a booking for someone who never installs an app. A rider can still self-serve. Cut-off times, walking distance to a virtual stop and eligibility flags are configuration, not custom code for every service.
Payments, concessions and third-party wallets are integration topics. The booking module records the fare rule; it does not invent a local fare act.
Booking platform
Every request, whether typed by a rider or taken by a coordinator, becomes the same trip. Rules for zones, eligibility and notice periods live here.
Same trip, any channel
Web, app and telephone bookings share identifiers, so a change on one channel updates the others.
Service rules
Notice periods, booking horizons and geographic fences are set per service product.
Confirmations
Riders receive a window, not a silent acceptance. Changes generate a new notice.
On-behalf booking
Call-centre and social-care staff can book without impersonating a consumer account badly.
How the platform is used
Booking is where published policy becomes a trip. If the website, the app and the phone desk create different records, dispatch spends the morning reconciling them.
maas.maker uses one trip object. A coordinator can complete a booking for someone who never installs an app. A rider can still self-serve. Cut-off times, walking distance to a virtual stop and eligibility flags are configuration, not custom code for every service.
Request a demoHow a tenant goes live
Scope
We walk through service type, fleet, booking channels and the reports you already have to file.
Configure
Branding, stops, hours, vehicle classes and assignment rules land in one tenant.
Train
Dispatchers, drivers and coordinators practise on the live board before opening hours.
Go live
The first operating weeks are coached. Exceptions, not the happy path, are the real product.
Modules you can combine. One tenant.
Start with booking, dispatch and the driver app. Add passenger apps, pooling rules, feeds and exports when the service needs them.
Explore the modulesA configured walkthrough, not a marketing video only. We look at your service type and fleet.
Questions teams ask
White-label software for booking, dispatching and reporting demand-responsive transport. It is not a consumer ride-hail brand.
No. Customers run the service with their own fleet or contracted carriers.
USD is the list-price base. You can switch the calculator to Australian dollars, New Zealand dollars or euro. Final contract currency is confirmed in a proposal.
Yes. Book a conversation and we walk through a configured tenant for your service type.
Plan a working demo
Share fleet size, service type and the outcome you need. We reply with a working demo path, not a generic brochure.