Operations

Ride pooling is a published rule

Shared rides save empty miles only when riders were told the window in advance. An engine that surprises people with a long detour is not pooling. It is a complaint.

ISO 27001 ISO 9001 ISO 14001 TISAX Level 2 ISO/IEC 27017 ISO/IEC 27018
Van collecting passengers at a clinic, school and house on one dashed loop
ISO 27001 operations
White-label passenger and driver apps
Live assignment and pooling
European software vendor
Overview

How the platform is used

European demand-response operations added pooling because manual dispatch could not keep combining trips after mid-morning. That is an operations reason. It is not a sustainability slogan.

Useful software shows why two trips did or did not combine. Isolated medical trips stay isolated because a human marked them so.

Load-factor promises without a published ride-time factor do not belong on a procurement response.

Ride pooling is a published rule

Shared rides save empty miles only when riders were told the window in advance. An engine that surprises people with a long detour is not pooling. It is a complaint.

One trip object

Web, app and telephone bookings share identifiers so a change on one channel updates the others.

Live assignment

Compatible trips share a vehicle inside published windows. Dispatchers keep a lock for exceptions.

Van collecting passengers at a clinic, school and house on one dashed loop

Driver tools

Drivers see the next stop, rider notes and boarding status without a consumer super-app.

Operations reporting

Completed, cancelled and missed trips export for finance and compliance teams.

Van collecting passengers at a clinic, school and house on one dashed loop
Operations

How the platform is used

European demand-response operations added pooling because manual dispatch could not keep combining trips after mid-morning. That is an operations reason. It is not a sustainability slogan.

Useful software shows why two trips did or did not combine. Isolated medical trips stay isolated because a human marked them so.

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Implementation

How a tenant goes live

Scope

We walk through service type, fleet, booking channels and the reports you already have to file.

Configure

Branding, stops, hours, vehicle classes and assignment rules land in one tenant.

Train

Dispatchers, drivers and coordinators practise on the live board before opening hours.

Go live

The first operating weeks are coached. Exceptions, not the happy path, are the real product.

What you actually buy

Modules you can combine. One tenant.

Start with booking, dispatch and the driver app. Add passenger apps, pooling rules, feeds and exports when the service needs them.

Explore the modules
See the platform in a working demo

A configured walkthrough, not a marketing video only. We look at your service type and fleet.

Questions teams ask

White-label software for booking, dispatching and reporting demand-responsive transport. It is not a consumer ride-hail brand.

No. Customers run the service with their own fleet or contracted carriers.

USD is the list-price base. You can switch the calculator to Australian dollars, New Zealand dollars or euro. Final contract currency is confirmed in a proposal.

Yes. Book a conversation and we walk through a configured tenant for your service type.

Contact

Plan a working demo

Share fleet size, service type and the outcome you need. We reply with a working demo path, not a generic brochure.

+43 50 556

maasmaker@anexia.com

Monday to Friday, 09:00–17:00 CET

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