Australia

NSW On Demand public transport

Transport for NSW publishes On Demand as flexible public transport designed to improve connections to hubs and destinations such as shopping centres or hospitals.

ISO 27001 ISO 9001 ISO 14001 TISAX Level 2 ISO/IEC 27017 ISO/IEC 27018
On-demand minibus at a rail canopy with transferring passengers
ISO 27001 operations
White-label passenger and driver apps
Live assignment and pooling
European software vendor
Overview

How the platform is used

The TfNSW page lists services in inner Sydney, the North West, Northern Beaches, Newcastle and a set of regional links from the Far West to the South East. That mix matters. An Inner West pod is not a Hay to Ivanhoe run.

Software for hub-oriented DRT has to plan backwards from a train or a clinic, not only maximise sharing inside a dense polygon.

This article describes the public information page. It is not a TfNSW endorsement and maas.maker does not hold those contracts.

NSW On Demand public transport

Transport for NSW publishes On Demand as flexible public transport designed to improve connections to hubs and destinations such as shopping centres or hospitals.

One trip object

Web, app and telephone bookings share identifiers so a change on one channel updates the others.

Live assignment

Compatible trips share a vehicle inside published windows. Dispatchers keep a lock for exceptions.

On-demand minibus at a rail canopy with transferring passengers

Driver tools

Drivers see the next stop, rider notes and boarding status without a consumer super-app.

Operations reporting

Completed, cancelled and missed trips export for finance and compliance teams.

On-demand minibus at a rail canopy with transferring passengers
Operations

How the platform is used

The TfNSW page lists services in inner Sydney, the North West, Northern Beaches, Newcastle and a set of regional links from the Far West to the South East. That mix matters. An Inner West pod is not a Hay to Ivanhoe run.

Software for hub-oriented DRT has to plan backwards from a train or a clinic, not only maximise sharing inside a dense polygon.

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Implementation

How a tenant goes live

Scope

We walk through service type, fleet, booking channels and the reports you already have to file.

Configure

Branding, stops, hours, vehicle classes and assignment rules land in one tenant.

Train

Dispatchers, drivers and coordinators practise on the live board before opening hours.

Go live

The first operating weeks are coached. Exceptions, not the happy path, are the real product.

What you actually buy

Modules you can combine. One tenant.

Start with booking, dispatch and the driver app. Add passenger apps, pooling rules, feeds and exports when the service needs them.

Explore the modules
See the platform in a working demo

A configured walkthrough, not a marketing video only. We look at your service type and fleet.

Questions teams ask

White-label software for booking, dispatching and reporting demand-responsive transport. It is not a consumer ride-hail brand.

No. Customers run the service with their own fleet or contracted carriers.

USD is the list-price base. You can switch the calculator to Australian dollars, New Zealand dollars or euro. Final contract currency is confirmed in a proposal.

Yes. Book a conversation and we walk through a configured tenant for your service type.

Contact

Plan a working demo

Share fleet size, service type and the outcome you need. We reply with a working demo path, not a generic brochure.

+43 50 556

maasmaker@anexia.com

Monday to Friday, 09:00–17:00 CET

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